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Do you think that you, or someone you love, may have a
problem?
Your first question is, "What do I do next?"
1. Call 1-800-227-3953
When you call Rimrock Foundation, one of our Admissions
Counselors will spend time with you, answering your
questions about our programs and services, and helping you
understand the admission process. We will ask questions and
gather information that enables us to determine what kind
of help you need and how to access it in the most efficient
manner.
2. Pre-Certification
If our Treatment Program options are appropriate for you
and your loved ones, our Insurance Department will verify
coverage and benefits by contacting your insurance provider
for you. We will explain those findings to you in detail.
We will also give you a complete explanation of other
financial considerations, including options and costs that
may not be covered by your insurance provider. If we have
the necessary information, verification of benefits can
usually be accomplished the same day. After your questions
about the treatment process and any financial issues have
been answered, and we have determined that we can provide
the appropriate services, an appointment will be made to
admit the patient to one of our Inpatient Treatment
Programs.
3. Information
Before admission we will provide you with detailed and comprehensive
information about how the program works and what to expect.
We make every effort to relieve any anxiety, worry or
apprehension about treatment. Before the patient arrives,
we will make sure that you have a list of what to do, what
to bring, and information about schedules and activities.
Our experienced staff will always be available to answer
any questions that come up during the process.
4. Arrival for Treatment
Our Admissions Counselors begin the process by interviewing
the dependent person and family members who have a stake in
the treatment and recovery of the individual in treatment.
The assessment process consists of collecting Biological,
Psychological and Social (BioPsychoSocial) information,
personal and family history, as well as any medical history
and previous treatment information. A medical assessment
may also be required for some individuals with special
health concerns.
5. Assessment
This process normally takes place over 1-2 days. The information
gathered and the results of testing are reviewed and analyzed by
our professional staff of counselors and physicians. The results
provide a very detailed picture of what treatment options should
be integrated into the individual Treatment Plan.
This assessment and gathering of information is absolutely
vital to insure that the patient receives the best care
possible, tailored to their unique circumstances. Rimrock
Foundation has over thirty-five years of experience and has
pioneered many of these concepts that are used today by
quality care providers across the country. All of this - to
make sure you get the best care available anywhere and the
best value for your investment in a healthy future.
Please call Rimrock Foundation today at 1-800-227-3953. We
will do our very best to help you make the right choice.
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